International Delivery Times vary depending on location, but will be dispatched from our warehouse at the same time as the UK deliveries. UK deliveries we aim to have with you 1-2 working days after your order and we always offer Free Delivery. At this moment we are unable to fully clarify what these charges are as they seem inconstant.Īll products are sent out using Royal Mail or a dedicated courier. International Delivery - Please email us with your location and we'll advice on a case by case basis, Brexit is having a slight effect and delaying some shipping - NOTE: EU deliveries are sometimes subject to extra charges from Customs. Next Working Day Delivery - Order before 3pm, orders are sent out the next working day Standard Free Delivery - we try and process this as fast as possible normal delivery time is 2-4 days The warehouse is currently open for deliveries. If faults are detected in the condition of the product, our customer service will contact you. We do not accept returned products if:Īfter receiving the product, we detect defects in it or its packaging. We make a refund decision after receiving the product. We process product returns in the order in which they arrive. We will make the refund within 14 days of receiving the returned product at our warehouse. Ingredients : Purified Water, Emulsifying Wax, Cetostearyl Alcohol, Carnuba Wax, Kaolin Clay, Polyvinylpyrrolidone, D Panthenol (Pro Vitamin B5), Phenoxyethanol. If the returned product has been used, damaged or is otherwise unsuitable for resale, Hype Design Ltd has the right to charge a fee for loss of value up to the full price of the product. The price of returned products is always reimbursed according to the payment method used for the order. If you’d like to exchange an item for something else, you can exchange for a different size or colour, the payment for the pickup and delivery of exchanged items needs to be paid by the customer If you received a damaged or defective item, we’ll send you a replacement of the same item. After we receive and process your return, and on inspection of the product to ensure it’s is new and undamaged. Usually within 2 weeks of returning your order. You may return most new, unopened items sold within 7 days of delivery for a full refund. Our returns policy is made to be as simple and easy as possible.
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